Seeds Of Hate said:
I'm a loan officer. It is amazing how quickly and easily things can be done with the omnipresence of computers in the industry. It is going to be a far cry from when you left 15 years ago. It's a whole new industry, but numbers are numbers and math is math. You gotta know numbers and math and how to proficiently use a computer and the internet. If you have that skill set, you put it all together and you shake it all about, uh, nevermind....
Seeds, it sounds as if you work for a progressive company. When I went to get a mortgage refi about a year ago, I scanned all my documents into my computer in different formats, the applications, etc. I was amazed that HUGE lenders, couldn't take my info via email. Everything had to be fax. Which was no problem, but I asked why, and they said they didn't know how to open JPGs, BMPs, etc. This was not just one lender, but several. People like Ameriquest, Quicken, etc. Heck, one company, I practically put the loan together and did the analysis for their loan packager over the phone.
I was very disappointed. Heck, I used to do SBA loans, and I did the intial consultation, gathered the financials, analyzed them, packaged the loans, worked with the SBA to get them approved. Now it seems a lot of these guys just do one phase of the process and have no idea what the other guy in the chain does. Why that's frustrating is you tell your loan officer things, and he forgets to tell the analyst or packager, and it's a constant merry go round of trying to get the correct information to the right people at the right time.
There's more tools to use today, but I don't know if the lending industry has gotten more efficient, or just you can go through that merry go round faster today than in the past.
