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Headlines about misleading ticket maps and changed seats for this summer’s FIFA World Cup drew the attention of two people who have at who have invesigatory power.
New Jersey Attorney General Jennifer Davenport and New York Attorney General Letitia James announced on Wednesday, May 27 that their offices are jointly investigating ticketing practices for the upcoming soccer spectacle.
Davenport and James noted that fans may have been misled about the locations of the seats they were purchasing and public statements and ticket releases from the international soccer organization could have contributed to soaring prices.
The attorneys general subpoenaed FIFA in an effort to obtain more information about its ticketing practices, specifically requesting details about ticketing practices for eight World Cup matches hosted in New Jersey, including the World Cup final on July 19.
Our complete guide: Everything to know about 2026 FIFA World Cup coming to NJ
“Being honest about ticket sales is not complicated,” Davenport said. "FIFA has turned buying a ticket to the World Cup into a gauntlet of confusion, fake scarcity and impossibly high prices — all at the expense of consumers and hardworking New Jerseyans.”
James echoed that statement noting that “New Yorkers have been waiting years for the World Cup to come to their backyard, and they deserve a fair shot at affordable tickets.”
“No one should be manipulated into paying sky-high prices for seats, and fans should be able to trust that the tickets they purchase will be the ones they receive,” James said.
Earlier: NJ left out of New York City's $50 World Cup ticket lottery
The attorneys general said the investigation will dig into issues about FIFA’s ticketing process. There have been fan complaints that they were misled regarding where the tickets they were purchasing would be located.
The initial ticket release had seat maps dividing the stadiums into four zones named Category 1 through Category 4, with Category 1 seats in the most desirable location.
FIFA later created more zones and changed the prices, leaving people that had previously purchased tickets with less-desirable seats, including seats far from the field or behind the goals.
The attorneys general will also investigate FIFA’s ticket prices for 2026 World Cup matches, which have far exceeded the prices for any previous World Cup tournament.
The “variable pricing” and limited releases may have created a false demand driving prices up. The investigation will examine whether and how FIFA’s ticket release schedule, public statements, and other conduct may have impacted these prices.
New Jersey fans who have not received the World Cup tickets they paid for are encouraged to file a complaint on the Division of Consumer Affairs website.
Katie Sobko covers the New Jersey Statehouse. Email: [email protected]
This article originally appeared on NorthJersey.com: NY, NJ will investigate World Cup ticket complaints
Continue reading...
New Jersey Attorney General Jennifer Davenport and New York Attorney General Letitia James announced on Wednesday, May 27 that their offices are jointly investigating ticketing practices for the upcoming soccer spectacle.
Davenport and James noted that fans may have been misled about the locations of the seats they were purchasing and public statements and ticket releases from the international soccer organization could have contributed to soaring prices.
The attorneys general subpoenaed FIFA in an effort to obtain more information about its ticketing practices, specifically requesting details about ticketing practices for eight World Cup matches hosted in New Jersey, including the World Cup final on July 19.
Our complete guide: Everything to know about 2026 FIFA World Cup coming to NJ
What did Davenport and James say about FIFA ticket prices?
“Being honest about ticket sales is not complicated,” Davenport said. "FIFA has turned buying a ticket to the World Cup into a gauntlet of confusion, fake scarcity and impossibly high prices — all at the expense of consumers and hardworking New Jerseyans.”
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James echoed that statement noting that “New Yorkers have been waiting years for the World Cup to come to their backyard, and they deserve a fair shot at affordable tickets.”
“No one should be manipulated into paying sky-high prices for seats, and fans should be able to trust that the tickets they purchase will be the ones they receive,” James said.
You must be registered for see images
Earlier: NJ left out of New York City's $50 World Cup ticket lottery
What will Davenport and James investigate?
The attorneys general said the investigation will dig into issues about FIFA’s ticketing process. There have been fan complaints that they were misled regarding where the tickets they were purchasing would be located.
The initial ticket release had seat maps dividing the stadiums into four zones named Category 1 through Category 4, with Category 1 seats in the most desirable location.
FIFA later created more zones and changed the prices, leaving people that had previously purchased tickets with less-desirable seats, including seats far from the field or behind the goals.
The attorneys general will also investigate FIFA’s ticket prices for 2026 World Cup matches, which have far exceeded the prices for any previous World Cup tournament.
The “variable pricing” and limited releases may have created a false demand driving prices up. The investigation will examine whether and how FIFA’s ticket release schedule, public statements, and other conduct may have impacted these prices.
New Jersey fans who have not received the World Cup tickets they paid for are encouraged to file a complaint on the Division of Consumer Affairs website.
Katie Sobko covers the New Jersey Statehouse. Email: [email protected]
This article originally appeared on NorthJersey.com: NY, NJ will investigate World Cup ticket complaints
Continue reading...
