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Old August 28th, 2008, 04:34 PM   #271
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I consider myself a DTV price manipulation master, I have had DTV since it rolled out, have my vip card etc... Every year I have them lower the price, throw in super-fan etc...

I called today and told them I needed to cancel, he asked why after so many years, was I dropping Sunday ticket?
I told him, "You guys priced me out of the market, I can't afford it anymore"

I sat there for two minutes or so.. with a big grin on my face, awaiting to hear this years special.

His reply after a few minutes... "Ok Sir, I went ahead and canceled that for you, is there anything else I can help you with today?"

D'oh, now I have to call back in a few days with my tail between my legs, and re-subscribe lol.

I think after all these years of BS, they finally called my bluff. :/

Well, I called them back to re-subscribe.. After almost 45 minutes and a few transfers around the customer retention dept I ended up with:

SuperFan for free
and 50.00 off my early bird subscription costs.

This used to be so easy, now it's like pulling teeth.
I am still hoping that someday Verizon can pick up the Sunday ticket, Their service, HDDVR's and tech support is far superior.
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Old August 28th, 2008, 04:39 PM   #272
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My success story this season with DirecTV:

Called and complained about the enormous mark-up on the NFL ticket. Lady apologized, checked my account and saw that I was a good customer, do auto bill pay and they went ahead and gave me SuperFan for free.
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Old August 29th, 2008, 08:34 AM   #273
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I am so freaking happy with Dirtectv right now. I just called them again and didnt threaten them at all. Just said I called to see if I could get a favor after all these years. Lady asked what I wanted. I stated a free HD-DVR. She said ok not a problem and set it up. Will be here in 48 business hours.

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Old August 29th, 2008, 08:59 AM   #274
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Wasnt there some sort of grandfather clause that basically said your price for the NFL Sunday ticket will never go up from the first time you got it as long as you never cancel?

I got in at like 159.00 Now I am paying 250 or something.
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Old August 29th, 2008, 09:06 AM   #275
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Wasnt there some sort of grandfather clause that basically said your price for the NFL Sunday ticket will never go up from the first time you got it as long as you never cancel?

I got in at like 159.00 Now I am paying 250 or something.
Nope no such clause.
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Old August 29th, 2008, 01:35 PM   #276
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I am so freaking happy with Dirtectv right now. I just called them again and didnt threaten them at all. Just said I called to see if I could get a favor after all these years. Lady asked what I wanted. I stated a free HD-DVR. She said ok not a problem and set it up. Will be here in 48 business hours.

They should be giving those POS away.
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Old August 29th, 2008, 01:53 PM   #277
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They should be giving those POS away.
They usually do. Mine was free too.
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Old August 29th, 2008, 02:31 PM   #278
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They should be giving those POS away.
The new ones are fantastic. I love them. The old ones TIVO models sucked azz.
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Old August 29th, 2008, 04:12 PM   #279
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The new ones are fantastic. I love them. The old ones TIVO models sucked azz.
HR21 is what you speak of?

I have 3, if you don't know any better, I guess they are "ok" My Verizon dvr's wipe the floor with them.

I can't understand how processors get faster every year, yet DTV menu speed/scrolling and just general fuctions get slower with every new box they roll out.

I know I bring this up too much... I'm just a picky bastard with electronics.
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Old August 29th, 2008, 06:26 PM   #280
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HR21 is what you speak of?

I have 3, if you don't know any better, I guess they are "ok" My Verizon dvr's wipe the floor with them.

I can't understand how processors get faster every year, yet DTV menu speed/scrolling and just general fuctions get slower with every new box they roll out.

I know I bring this up too much... I'm just a picky bastard with electronics.
My experience is that my HR-21's are noticeably faster then any of my HR-20 models in almost everything they do from setup, scrolling and using the guide. I now have 3 HR-21's and two HR-20's. I have a hard time going back to the 2 HR-20's in the other rooms because they feel slow.

I agree though that DTV DVR's lack the user friendliness of the TIVO DVR's or some of the others. Then again, I had a Generation 1 TIVO and I hated it.
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Old September 10th, 2008, 02:40 PM   #281
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Just sent an email in to complain about pricing again to directv, I haven't gotten jack squat from them over the phone. I'm running out of time before I'm watching week 2 in standard definition or having to pay full price for superfan.
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Old September 10th, 2008, 03:13 PM   #282
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Just sent an email in to complain about pricing again to directv, I haven't gotten jack squat from them over the phone. I'm running out of time before I'm watching week 2 in standard definition or having to pay full price for superfan.
Try sweetening the deal with $5,000 ASFN bucks, that should do it. Ask Shane to help in the negotiations as he should have all our m oney in another month or so.
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