September 16th, 2003, 10:55 AM
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#1
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You think KFCs still open
Join Date: May 2002
Location: Sun Devil Stadium, Sect 27, Row 34, Seat 8
Posts: 9,621
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Printer at home
I have a HP PSC 750 printer/scanner/copier & it's not working 
I try to print & it gives me a blue box w/RTR - driver file not found
I have uninstalled the printer software & reinstalled it & even reinstalled the driver from the HP website but it still gives me the same error message.
The printer says it's disconnected but I have it connected to the USB port in the back of my computer.
Any help would be appreciated!
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September 16th, 2003, 12:17 PM
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#2
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Admin
Join Date: May 2002
Location: Section 431 Row 1
Posts: 12,509
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I have that exact printer / scanner / copier & had the same problem.
What I did, was unplug it and remove it from all wiring. Then I loaded it up in my truck and took it over to my brother's house and swapped it for his - he never knew - let him deal with the problem - HA!!!!
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Read The Cardinal Rules of this Site!
Play hard, get dirty and never make eye-contact with the man you're going to blind-side. - Hardy Brown
RIP Skkorp, KoC, Danny_L, and jstadvl.
Last edited by jf-08; September 16th, 2003 at 12:43 PM.
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September 16th, 2003, 12:49 PM
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#3
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Formerly Chandler Mike
Join Date: May 2002
Location: Chandler, AZ
Posts: 16,343
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Quote:
Originally posted by jkf296
I have that exact printer / scanner / copier & had the same problem.
What I did, was unplug it and remove it from all wiring. Then I loaded it up in my truck and took it over to my brother's house and swapped it for his - he never new - let him deal with the problem - HA!!!!
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Ever see Office Space? Grab a Louisville Slugger or two and head out to the country with that bad boy....
Mike |
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September 16th, 2003, 12:58 PM
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#4
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Banned
Join Date: May 2002
Location: Mesa
Posts: 35,580
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Did you buy this at Costco?
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September 16th, 2003, 01:01 PM
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#5
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Next Up
Join Date: Jan 2003
Location: Gilbert, AZ
Posts: 9,033
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Quote:
Originally posted by Chandler Mike
Ever see Office Space? Grab a Louisville Slugger or two and head out to the country with that bad boy....
Mike
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PC load letter? what the **** does that mean?! |
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September 16th, 2003, 01:11 PM
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#6
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Formerly Chandler Mike
Join Date: May 2002
Location: Chandler, AZ
Posts: 16,343
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Quote:
Originally posted by SweetD
PC load letter? what the **** does that mean?!
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Mike |
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September 16th, 2003, 02:29 PM
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#7
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on double secret probation
Join Date: May 2002
Location: Santo Poco
Posts: 5,934
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Why does it always say paper jam when there is no paper jam!
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September 16th, 2003, 03:02 PM
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#8
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Banned
Join Date: May 2002
Location: Mesa
Posts: 35,580
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I'm thinking about taking that new chick from Logistics. If things go right I might be showing her my O-face. You know: Oh! Oh!
We're not going to some white collar resort prison. No, no, no! We're going to federal POUND ME IN THE ASS prison!
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September 16th, 2003, 03:12 PM
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#9
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on double secret probation
Join Date: May 2002
Location: Santo Poco
Posts: 5,934
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Ummmm yeah. Milton, I am going to need you to move your desk again. So if you could just do that, that would be greaaaaat.
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September 16th, 2003, 03:15 PM
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#10
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Formerly Chandler Mike
Join Date: May 2002
Location: Chandler, AZ
Posts: 16,343
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"Gimbe back by stabler..."
Mike |
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September 16th, 2003, 03:27 PM
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#11
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Banned
Join Date: May 2002
Location: Mesa
Posts: 35,580
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September 16th, 2003, 03:30 PM
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#12
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The Cardinal Smiles
Join Date: Dec 2002
Location: Nashville
Posts: 16,489
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Re: Printer at home
Quote:
Originally posted by maddogkf
I have a HP PSC 750 printer/scanner/copier & it's not working
I try to print & it gives me a blue box w/RTR - driver file not found
I have uninstalled the printer software & reinstalled it & even reinstalled the driver from the HP website but it still gives me the same error message.
The printer says it's disconnected but I have it connected to the USB port in the back of my computer.
Any help would be appreciated!
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what operating systwem do you have?
If XP, you will have to order a free CD to install.
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Signed,
arthurpostpadder
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September 16th, 2003, 03:37 PM
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#13
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You think KFCs still open
Join Date: May 2002
Location: Sun Devil Stadium, Sect 27, Row 34, Seat 8
Posts: 9,621
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IT was a present last year xmas & I think it was Costco.
I run Win98 now....
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September 16th, 2003, 03:44 PM
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#15
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Banned
Join Date: May 2002
Location: Mesa
Posts: 35,580
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- 1.
I completely uninstalled the HP software by useing the HP unistaller.
2.
I unistalled every other software added by HP, using the windows unistaller in the system setup.
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I manually searched the HD's for any files starting with hp*... delete them all! there will be at least one, that cannot be deleted in windows: reboot your system in ms-dos mode and delete it there. return to windows.
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Make sure, that the psc is no longer listed in your printer list, if its still there: delete it.
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insert the HP cd-rom and install the software.
(the psc ist still unplugged!!)
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reboot
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turn on your psc and plug it in. wait. if nothing happens (that was in my case) read on here, otherwise: LUCKY YOU!! 
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go to the printer folder and choose "add a new printer", manually select the printer & continue.
ATTN: when a screen appears where you can select the printer port, do NOT select the USB port! Select DOT4_001 as your printer port!
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windows starts copying files (if files not found: choose "browse", then your cd-rom drive and click on the folder named "drivers" and choose your OS)
10.
when the procedure has ended, wait a few moments. suddenly the screens appear you need to continue the installation!
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Linear Mode
