burndoggy

ive had cox for about 1 year. within the past week my motorola modem keeps going off line. for hours at a time. cox always says there is n internet outage and they need to send a tech.i think im running windows millinium although im not 100%sure. any body out there have any ideas?
thanks

DbaxJ

time for a new modem.. bet you anything that the problem lies within there!!!

jf-08

we live in gilbert and had the same probl;ems

they sent a techie out & fixed the connection. there was some problem with a filter or something.

if you get a new modem - ask them the return policy just in case it is not the modem

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burndoggy

thanks. is that normal for a modem to go bad so soon.

jw7

I have this problem from time to time. Are you running the modem straight in, or do you have a router?

Sometimes the modem stalls, and if you unplug it for 15 secs and reboot your computer, then re-plug in your modem, that seems to work when I run into this.

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burndoggy

straight, no router.

DbaxJ

Actually I had that problem.. my modem was about 1 year old, and it went exactly like you said yours is doing... I replaced it and it has worked like a charm ever since...